Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and protection of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data solely to provide and operate the Service. By using the Service, You agree to the collection and use of information strictly in accordance with this Privacy Policy.

IMPORTANT MOBILE DATA DISCLOSURE

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service,is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

INTERPRETATION AND DEFINITIONS

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Company (referred to as "the Company", "We", "Us", or "Our") refers to:

Macdonald Global Holdings LLC, Adam Wilks Macdonald
DBA: Prolux AI
9 Edgerton Court
Darien, CT 06820
United States
Cookies are small files placed on Your device that store browsing information.
Country refers to: United States
Device means any device that can access the Service such as a computer, cellphone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means a trusted subcontractor engaged solely to support the internal operation of the Service.
Usage Data refers to data collected automatically through use of the Service.
Website refers to Prolux AI, accessible from https://proluxai.com
You means the individual or legal entity accessing or using the Service.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected

Personal Data

While using Our Service, We may request certain personally identifiable information, including:

Email address
First and last name
Phone number
Address, City, State, ZIP/Postal Code

You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE.

Usage Data

Usage Data is collected automatically and may include:

IP address
Browser type and version
Pages visited
Date and time of visits
Time spent on pages
Device identifiers

When accessing the Service via a mobile device, device-specific diagnostic data may be collected solely for functionality, security, and performance integrity.

INFORMATION FROM THIRD-PARTY SOCIAL MEDIA SERVICES

The Company allows account creation or login through third-party services such as:

Google
Facebook
Instagram
Twitter
LinkedIn

If You choose to register through a third-party service, We may collect Personal Data already associated with that account strictly for authentication and Service functionality.

This information is not shared with third parties or affiliates for marketing, promotional, or advertising purposes.

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar technologies exclusively to operate and improve the Service.

Cookies are used only for:

Essential website functionality
Preferences and settings
Performance and analytics improvements

You may disable Cookies in your browser settings; however, some features of the Service may not function properly.

USE OF YOUR PERSONAL DATA

The Company uses Personal Data solely for the following purposes:

To provide and maintain the Service
To manage user accounts
To perform contractual obligations
To communicate Service-related updates via email, phone, or SMS
To respond to inquiries and support requests
To improve Service performance and user experience

DATA SHARING AND DISCLOSURE

We do not sell, rent, trade, or share Your Personal Data with third parties or affiliates for marketing or promotional purposes.

We do not share Personal Data except in the following limited and controlled circumstances:

Disclosure to trusted subcontractors who provide essential operational services such as customer support, technical infrastructure, or communications delivery

All subcontractors are contractually bound to protect Your information and may only process data strictly on Our behalf.

Text messaging opt-in data, consent records, and mobile identifiers are never shared with any third parties under any circumstances.

Personal Data is disclosed only when legally required to comply with applicable laws, regulations, or lawful government requests.

RETENTION OF YOUR PERSONAL DATA

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Usage Data is retained solely for internal analysis and security purposes and is stored for the minimum duration necessary.

TRANSFER OF YOUR PERSONAL DATA

Your information may be processed in locations where the Company or its subcontractors operate. We implement appropriate safeguards to ensure data protection consistent with this Privacy Policy.

DELETE YOUR PERSONAL DATA

You have the right to request access to, correction of, or deletion of Your Personal Data.

Requests may be submitted through your account settings or by contacting Us directly. Certain data may be retained where legally required.

SECURITY OF YOUR PERSONAL DATA

We implement commercially reasonable administrative, technical, and organizational security measures. However, no method of transmission or storage is completely secure.

CHILDREN’S PRIVACY

Our Service does not knowingly collect Personal Data from individuals under the age of 13. Any such data discovered will be promptly deleted.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage You to review their policies independently.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy, contact us:

By email: adam@proluxai.com
By phone: +1-815-475-2683
By visiting: https://proluxai.com

Mailing Address:
Prolux AI
Macdonald Global Holdings LLC, Adam Wilks Macdonald
2389 Main Street STE 100
Glastonbury, CT, 06033